Privacy policy

Who I am?
My website address is: https://tiagoleao.com.

Privacy policy 

This privacy policy has been created to help those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read the privacy policy carefully to get a clear understanding of how the website collects, uses, protects or otherwise handles your Personally Identifiable Information in accordance with this website. We recently updated our Privacy Policy to clarify how we protect your personal information in keeping with the EU’s new General Data Protection Regulation (GDPR).

I promise to keep your data safe and secure. In brief, here is an explanation of why I need it and how I use it.

Your happiness is my No.1 Priority

I use your data to create the best experience you can have online while you are shopping with me – and in the emails you receive from me.

I take your data seriously. I will protect your data by using the services of expert data security suppliers.

I won’t spam you

You decide what and how you hear from me by setting your preferences. You can opt-out any time you want. And with specific tags, I make sure you are not receiving emails from several automations at the same time, but only information most relevant to your needs and preferences.

I  will not keep your data for the sake of it

If I don’t need it, I will delete it.

I take your privacy seriously

At https://tiagoleao.com, I care greatly about my customers. I understand your data is precious and needs to be treated with the utmost respect and privacy. In this page, I am going to walk you through why and how I collect private data, how I use it, and your rights.

 

What will you find on this page?

How I use your information

Sharing your information

Marketing messages

Keeping your information

Your rights

Changes to how I protect your privacy

How to contact me

 

How I use your information

I  use your information in a number of different ways — what I do depends on the information.

 

1 – What I collect when you use my website, even if you do not subscribe to my mailing list:

Your name and contact details

How I use your name & contact details (Email, username)? To send you service messages by email. Why? I’ve got to do this to perform my contract with you (so you can have a transaction confirmation and a link to your membership).

 

Your payment information

This means the payment method you chose and if it was a card, the last numbers and the expiry date, and the billing address. I do not keep the full number, the CCV.

How I use your payment information?

To  take payment. I’ve got to do this to perform my contract with you.

 

2 – What I collect when you browse my website:

Information about your phone or laptop, and how you use my website.

Information you give me when you browse my site, including your IP address and device type and, if you choose to share it with me, your location data, as well as how you use my website. I collect this via cookies, but I do not have access to your name and personal details via this technology.

 

How I use information about your phone or laptop, and how you use my website and app?

To improve my website and set default options for you (such as language and currency). To give you the best possible shopping experience. To protect my website. To prevent and detect fraud against either you or https://tiagoleao.com

 

3 – What I collect when you sign up to my mailing list:

Your name and contact details

How I use your name & contact details (email)? To send you emails and personalize it for you. Why? To send you emails after you’ve signed up to my mailing list, I really need your email! And if you have given me your name, I like to send emails that do not feel anonymous!

 

Your history with my mailing list

Where and when you have signed-up, in which language, what email campaigns I have sent you, which ones you have opened, which ones you have clicked through, and where you are located when you open emails.

 

Relevant content

When I see you interact more with one specific type of content, I can adjust what I send out to provide you with what you’re interested in. And by knowing in what part of the world you are located,I can send you information about events I do, etc…

 

Adjust email frequency

To make sure I don’t spam you, I monitor your engagement with my emails and based on that, adjust what campaign you receive.

 

Transactions history and saved items

What you’ve checked, added to cart or bought on my website, when you bought.

 

How I use your browsing, add to cart and purchase history? To understand what you find interesting. Why? Because I prefer to send you emails about what you seem to find relevant, rather than random information on the content.

To sell you things. If you’ve checked or added to cart a product, I can send you more details about it so you can make an educated decision. And if you’ve bought a product, I may have recommendations on products you might like for more pleasure!

To make sure you’re happy with your purchase. To ask you at the right time and about the right product, I need to know what and when you’ve bought. I monitor customer satisfaction to improve my product, my manufacturing processes and make sure you’re happy with your order!

Finding out what you, and other customers, like. So that I can adjust the website content, the emails content and provide you with a more valuable experience.

You don’t have to give me any of this personal information but if you don’t, you may not be able to buy from the site, and you are unlikely to receive a optimal overall customer experience. But that is your choice – and I respect that.

 

I also anonymize and aggregate personal information (so that it does not identify you) and use it for purposes including testing my IT systems, research, data analysis, improving our site, and developing new products and services. I also share this information with third parties.

 

Sharing your information

What I DON’T DO:

I do not, and will not, sell any of your personal data to anythird party – including your name, address, email address or credit card information.

 

What I DO:

However, I share your data with the following categories of companies as an essential part of being able to provide my services to you, as set out in this statement:

Companies that do things to get your purchases to you, such as payment service or IT companies.

Professional service providers, such as marketing agencies, advertising partners and website hosts, who help me run my business.

Credit reference agencies, law enforcement and fraud prevention agencies, so I can help tackle fraud.

I may provide third parties with aggregated but anonymized information and analytics about my customers and, before I do so, I will make sure that it does not identify you.

 

Storing your information

I will hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or in the case of any contact you may have with me for as long as is necessary to provide support-related reporting and trend analysis only.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce my terms and conditions, I may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

 

Your rights

When it comes to your personal information, here are your rights:

The right to be informed about how your personal information is being used.

The right to access the personal information I hold about you. You can contact: tiagoleao.film.photography@gmail.com

The right to request the correction of inaccurate personal information I hold about you.

The right to request that I delete your data, or stop processing it or collecting it, in some circumstances. Again, contact: tiagoleao.film.photography@gmail.com

The right to stop direct marketing messages, by unsubscribing. Ask about at: tiagoleao.film.photography@gmail.com

The right to request that I transfer or port elements of your data either to you or another service provider. Ask about at: tiagoleao.film.photography@gmail.com

If you want to exercise your rights, or just have questions, please contact: tiagoleao.film.photography@gmail.com

 

Changes to how I protect your privacy

I may change this page from time to time, to reflect how I am processing your data.

If I make significant changes, I will make that clear on the website, or by some other means of contact such as email, so that you are able to review the changes before.

 

How to contact me

If you have any questions regarding your data, please contact: tiagoleao.film.photography@gmail.com

And also if you have any questions about our products and orders contact: tiagoleao.film.photography@gmail.com.